Tenant Guide
EXCITED TO SEE YOUR NEW HOME?
You’re here — which means you’re already taking your first step towards renting and starting a new chapter in your life.
At Estates East, we provide a simple and transparent renting process that is explained in a step-by-step guide to make your experience hassle-free. Our team is committed to supporting you at every step of the way to ensure that renting with us is a comfortable and enjoyable experience.
HOW DO I RENT?
- You fill in and submit a Tenant Registration Form and the more details you give, the better the property-fit we can find for you. No signatures are required at this stage.
- Next, we deliver a list of potential properties to your inbox when they become available.
- When you've seen the home you want, we email you a link to the Offer Form which requires your signature.
- Only then can an offer be made on the property for you.
- We let you know by email when your offer is accepted.
- You then pay a holding deposit, which is the equivalent of one week's rent.
- This isn't an extra fee, it comes off your main deposit. It's necessary because it secures the property for you while the reference checks are happening.
- Once we receive a screenshot of the transaction from you to prove it's paid, we remove your property from our website and begin the reference checks.
- Important: if you withdraw your offer without a valid reason after it's been accepted, you lose your holding deposit. Feel free to reach out to us if you have any questions or concerns.
4. Reference checks
- The information that's being checked is below. We enter your details onto our referencing platform, which keeps the process fair and moving forward.
- See how Estates East protects your information in our Privacy Policy
- Credit check
- Reference from your current Landlord
- Reference from your Employer to confirm your earnings
- Before moving in, you pay a deposit equivalent to 5 weeks' rent, plus 1 month in advance.
- This amount is minus the holding deposit you already paid.
- You also sign and submit the Tenancy Agreement.
- You're able to move into your new home once the funds are cleared.
- You're home! We email you all your tenancy documents to keep.
- Then it's time for you to meet your Property Management Team or your Landlord.
- Rental payments are paid by standing order.
- Renting with Estates East can be a smooth and easy process, just keep on top of your inbox so you never miss an email. We're here to help you at every step
- You'll have a dedicated contact at Estates East, for professional support at every stage: keeping you informed and making things clear.
- We don't have any hidden fees. We are transparent and open about all our charges.
- Our service to you is to find you a home that you're excited to move into, and that fits your budget. Our goal is to help you find an affordable and exciting new home.
START HERE
REGISTER WITH ESTATES EAST AS A TENANT
Tell us about the kind of property you’re looking for, and we’ll start thinking of you and matching you to exciting new listings that become available. Plus any opportunities we know are coming up!
Once you’re registered, we’ll deliver a list of potential properties to your inbox the minute they become available.
Any questions?
“Helpful, efficient and friendly! I’ve used Estates East services a few times now, as a landlord, and they always find me excellent tenants.”
Mitch
“Great estate agents! Very friendly and efficient. They made our moving-in process smooth and effortless. We had a few technical problems, but they were resolved immediately, and the team was always on hand to help.”
Rye
“Ciara, Becky and the team were fantastic and a pleasure to do business with. Their communication was great and Ciara was always ready to go the extra mile for me, checking the property over, taking photos when…
Jen Hale
“Outstanding service. Our sale was quick and seamless and Charlie & Ciara did a great job of managing viewings with us with two little ones. Despite the market, we got a great offer and we were so pleased with…
Jen Hale
“I would strongly recommend Estates East, from start to finish the team was amazing, so helpful, kind and totally professional. At each stage, the team kept us informed and this put us at ease as it’s so stressful…
Liz
“Fantastic experience with Estates East, so happy we sold with them. Very clear and approachable to us as sellers and the buyer by all accounts. Being the buyer with other estate agents I have seen how awful it can…
